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have Questions?

Frequently Asked Questions

Quick answers to common questions about accounts, rewards, and more

Question 1: What are Your Business Hours?

We are open from 8am to 11:30pm daily. We also have special hours for Thanksgiving and Christmas.

Question 2: Can I Win Playing Sweepstakes Games?

Yes, you can. The random nature of Sweepstakes games gives you every chance of overcoming the odds. You essentially just need to get lucky. Some say the odds are against you, but we have many daily winners on our fish table and Stand-Up games.

Question 3: Are Sweepstakes Games All About Luck?

All of our Sweepstakes games are skilled based. Some games are based on a little luck, but most of our games have an element of strategy involved. This is why they are called skilled based games.

Question 4: Can I Turn My Credits that I Win into Real Money?

Yes, your credits can be exchanged for real money for certain online games and tournaments

Question 5: What is the Max Pay out if I successfully turn my Credits into Real Money?

Once you have successfully converted your credits to cash. The daily max payout is $500.

Question 6: How do I become a BD Rewards Member?

It’s easy to become a BD Rewards member! Just head over to the BD Rewards tab and sign up. Start playing your favorite games, join an online tournament, or refer your friends — and you’ll begin receiving exclusive perks within 48 hours.

Question 7: How do I Top up my Account to get More Credits?

Click the Top Up button, enter your details, and follow the on-screen instructions. You can purchase credits using a debit card, bank ACH, or cryptocurrency. Please note: All sales are final.

How To Top Up:

Written Step-by-Step Instructions to Top UP & Add Credits (Watch video Above) 🔹
1️⃣ Go to Bluedragon.live
2️⃣ Tap the Menu button on top Left 3 lines (if on phone)
3️⃣ Select Top Up
4️⃣ Set up Account
• If you're already a client, tap Forgot Password to reset your login
• If you're new, tap Create Account and enter your information
5️⃣ Once inside your account, tap Top Up
6️⃣ Choose Stripe as your payment method
7️⃣ Enter the amount of credits you want to add
8️⃣ If you're new to Stripe, follow the KYC (Know Your Customer) steps
9️⃣ Complete your order
🔟 Congratulations! Your credits will be available in 10–15 minutes
🎮 Then go back to Bluedragon.live, tap Play Online, and start winning!